Monroe Low-Cost Spay and Neuter Clinic, NC | Frequently Asked Questions
Where are you located?
- Our address is 4015 Waxhaw Highway (Highway 75) Monroe, NC 28112. We are located just past the intersection of Rocky River Road and Waxhaw Highway; there are train tracks just before this intersection on Rocky River Road, and there is a flashing caution light in the middle of the intersection
Do I need an appointment for surgeries and wellness visits?
- Yes, you need a scheduled appointment for both surgeries and wellness visits.
- Surgeries can be booked on Tuesdays, Thursdays, or Fridays (with exceptions during the holiday season). Surgery appointments must be paid in full at the time of scheduling, so be prepared with your payment when you call to book an appointment.
- Wellness appointments are only available on Wednesdays.
What forms of payment do you accept?
- We accept cash and all major credit cards, including Visa, MasterCard, Discover, and American Express. We do not accept checks.
Is the Spay and Neuter Clinic exclusive to Union County residents?
- There are no county or even state restrictions on our services, anyone is welcome here.
Does a licensed veterinarian perform surgeries?
- North Carolina state laws require that any surgical operation, major or minor, be performed by a veterinarian licensed through the North Carolina State Veterinary Medical Board (NCVMB).
How many animals can I bring in per surgery day?
- There is no set limit on how many animals you can bring in per day, but other extenuating circumstances must be factored in. Kennel space, time restraints, and open appointment availability will all determine how many pets you can bring in per day.
What vaccines are required for my pet before surgery?
- ALL pets must be current on both rabies and distemper vaccines. If your pet does not have any vaccinations up-to-date, we can provide them at an additional low cost during their surgery. If your pet has been previously vaccinated elsewhere, you must provide physical proof that the vaccines have been administered by a veterinarian.
What proof do you need if my pet has already been vaccinated?
- An invoice or chart from your veterinarian should include your pet’s most recent vaccine history, as well as any prior medical history we may need. Rabies certificates, receipts, and charts are all acceptable, as long as they include the date given and the future date needed, with you and your pet’s accurate information. You can provide your pet’s records on the day of their surgery, or have them faxed or emailed to the clinic ahead of time, at 704-292-1007 or email@example.com. A rabies tag is not considered valid proof of vaccination.
Will my pet receive pain medication?
- Every animal that undergoes surgery at the clinic receives both a pain injection and a mild sedative in the morning prior to their procedure, and then will then receive full anesthetic for surgery. Additional pain medication for both dogs and cats is available at a low cost, starting at $10. Your pet will undergo a hysterectomy or vasectomy, so while additional pain medication is not required, it is definitely recommended.
Can I bring my pet in to be vaccinated at any time?
- We do offer limited testing, preventatives, and vaccinations for your pet, but we only provide them on our Wellness Wednesdays. These visits are by appointment only, and we do book further out for these than for our surgery appointments because we only offer them once a week, so call ahead to schedule. You can find full pricing for our services under the Spay and Neuter Clinic tab on the Humane Society of Union County web page.
Do you sell monthly preventatives for cats and dogs?
- We offer flea, tick, and heartworm prevention for both dogs and cats. Some of our flea and tick preventatives are over-the-counter and can be sold without having seen your pet. Heartworm preventatives and some flea and tick preventatives are prescription medications and to get these, you’ll have to schedule a visit on a Wellness Wednesday. Heartworm prevention requires a test administered at the clinic, within 1 year of the visit.
How does microchipping work?
- Microchipping is an available service at the clinic for a one-time fee of $20. Registration is completed online, and there are no additional fees. The microchip, if scanned, will provide the scanner with the personal information you provided at the time of registration. It is NOT a GPS system and will only give information if scanned.
Do you offer any additional surgical services while my pet is already under anesthesia?
- We offer very limited surgical services. We can remove dew claws ONLY if they’re attached by skin. If they are attached by bone, we cannot remove them. We repair OPEN umbilical hernias, we cannot repair closed hernias. We can pull retained teeth, only with owner approval. We will NEVER declaw a cat. It is a painful process that entails cutting off the cat’s toes below the knuckle, and prevents them from defending themselves if any accident happens and they find themselves in the wild.
Will my pet be kept overnight?
- We are legally NOT allowed to keep any animals overnight. You are responsible to pick up your pet after surgery before the clinic closes at 5:00pm. If you fail to do so, staff at clinic can, and will, bring your pet to a boarding facility. You will be held responsible for all fees accrued from boarding, including time and fuel cost for transport to the facility, the boarding cost, and any additional fees included with boarding.
Does the clinic spay or neuter feral cats?
- Yes, we spay feral cats for the Union County community. They must be scheduled like normal appointments, with payment taken ahead of time. They must be brought in to the clinic in traps; we will not accept or attempt to handle a feral cat in a regular carrier. When asked, we also ear tip feral cats to identify that the cat has already been spayed or neutered.
Are there any requirements to bring ferals in?
- Feral cats are not required to have any vaccinations prior to surgery. However, we must give vaccines if they come to the clinic to be spayed or neutered.
How many feral cats can I schedule at a time?
- There is no set limit on how many feral cats you can bring in per day, but other extenuating circumstances must be factored in. Kennel space, time restraints, and open appointment availability will all determine how many ferals you can bring in per day.
Didn’t find the answer to your question?
Please call the spay neuter clinic Union County NC | 704-292-SPAY (7729).